A Virtual Intensive for Volunteer Managers and Coordinators
Recorded April 29, 2021. Availabile through July 30, 2021.

Volunteer Managers and Coordinators are an integral part of the hospice team. COVID-19 has presented unprecedented challenges, but we are beginning to see the light at the end of the tunnel. Watch the recording of this virtual intensive focused on topics that can help reintegrate, rebuild, and enhance your hospice volunteer program.

Session I: Review of Current Landscape for Volunteer Managers and Coordinators
Tracy Roberts, Director of Volunteer Services, Agape Care
Marketta Williams, B.S., M.S., CAVNC, Coordinator, Volunteer Services & We Honor Veterans, UNC Hospice
Since COVID-19, there have been many challenges for hospice providers, including volunteer managers and coordinators. This session will review the current landscape for volunteer managers and coordinators as well as strategies you and your team can implement now to prepare for success.

Session II: Regulatory Review for Hospice Volunteer Programs
Matt Wolfe, JD/MPP, Partner, Parker Poe
This session will provide an overview of the Conditions of Participation (CoPs) and the current state of federal requirements for hospice volunteer services. This session will also discuss some of the risks and important considerations for organizations regarding reintegrating your volunteers as it relates to the current public health emergency.

Session III: Rebuilding and Reintegrating Your Volunteer Program
Marketta Williams, B.S., M.S., CAVNC, Coordinator, Volunteer Services & We Honor Veterans, UNC Hospice
COVID-19 has impacted many programs to the detriment of months and years of work invested by volunteer managers and coordinators. This session is design assist leaders of volunteers in rebuilding their volunteer program, determining what is needed and how to successfully integrate volunteers. This session is useful for anyone who is starting from scratch to programs that may need a refresher. Ensuring a continuous funnel of volunteers is paramount to any hospice volunteer program. This session will also review best practices for recruiting volunteers of all ages and demographics, as well as ways to retain the volunteers you have currently.

Session IV: We Honor Veterans Program Overview
Emily Marge, MPS, Veterans Services Associate, National Hospice & Palliative Care Organization
This session will provide an overview of the National Hospice and Palliative Care Organization (NHPCO) We Honor Veterans (WHV) program. If your hospice is currently a WHV partner, this session will provide tools and resources to enhance your current efforts. If your hospice is not involved with WHV as a partner, join this session to learn how you can get started. The session will include a review of answers to some of the most common WHV partner level questions received by the NHPCO WHV team, as well as insights into ways that hospices across the country have successfully adapted their WHV program efforts during the public health emergency.
Discounted member price: 75.00
150.00
You could save: 50.0%